UX/UI design agency · Manchester · UK-wide

UX/UI design that makes complex journeys feel simple

Senior designers who find out why your users get stuck, then fix it. Evidence first, so your next design decision isn’t a guess.

Free. No obligation. A fixed price in writing before anything starts.

Trusted by teams at

Big Bus Tours
Yakult

LNER

Hargreaves Lansdown
Accor

Signifyd

Pulse Fitness
International Cotton Association
Big Bus Tours
Yakult

LNER

Hargreaves Lansdown
Accor

Signifyd

Pulse Fitness
International Cotton Association

Sound familiar?

We work with digital, product and marketing teams who know their experience could be working harder.

We work with digital, product and marketing teams who know their experience could be working harder.

Requests come in faster than your team can design for them.

Senior designers join your team when the work needs them, so design keeps pace with the roadmap without cutting corners.

Requests come in faster than your team can design for them.

Senior designers join your team when the work needs them, so design keeps pace with the roadmap without cutting corners.

Your data shows where users drop off, but not why.

We pair your analytics with real research, so you see what users are thinking, not just what they did.

Your data shows where users drop off, but not why.

We pair your analytics with real research, so you see what users are thinking, not just what they did.

You’ve redesigned before and the numbers didn’t move.

We test ideas with real users before they’re built, so you invest in the changes that make a difference.

You’ve redesigned before and the numbers didn’t move.

We test ideas with real users before they’re built, so you invest in the changes that make a difference.

You need to test an idea before anyone commits budget.

We prototype and test quickly, so you go into the next meeting with evidence, not opinion.

You need to test an idea before anyone commits budget.

We prototype and test quickly, so you go into the next meeting with evidence, not opinion.

Requests come in faster than your team can design for them.

Senior designers join your team when the work needs them, so design keeps pace with the roadmap without cutting corners.

Your data shows where users drop off, but not why.

We pair your analytics with real research, so you see what users are thinking, not just what they did.

You’ve redesigned before and the numbers didn’t move.

We test ideas with real users before they’re built, so you invest in the changes that make a difference.

You need to test an idea before anyone commits budget.

We prototype and test quickly, so you go into the next meeting with evidence, not opinion.

How we’re different

Built around what clients actually ask for

AI shows you what’s happening. Our people find out why.

AI is brilliant at spotting patterns in large amounts of data, and we use it every day to speed up the groundwork. What it can’t tell you is what your users are thinking, or why they behave the way they do. That takes real research and senior judgement.

Sorting thousands of support chats, reviews and survey answers into clear themes, so we know what users struggle with.

Building working prototypes in days, so you can test an idea with real people before you pay to build it.

An LNER Azuma along the Northumberland coastline. Credit: LNER.

LNER

9 days

From idea to a working AI prototype

For LNER, we built an SMS service that reads a passenger’s text message and replies with live rail disruption information. It was tested with real passengers before anyone committed to a full build.

An LNER Azuma along the Northumberland coastline. Credit: LNER.

LNER

9 days

From idea to a working AI prototype

For LNER, we built an SMS service that reads a passenger’s text message and replies with live rail disruption information. It was tested with real passengers before anyone committed to a full build.

An LNER Azuma along the Northumberland coastline. Credit: LNER.

LNER

9 days

From idea to a working AI prototype

For LNER, we built an SMS service that reads a passenger’s text message and replies with live rail disruption information. It was tested with real passengers before anyone committed to a full build.

Results you can take to the board

4.8

average app-store rating

for our clients’ apps

4.8

average app-store rating

for our clients’ apps

$100m+

annual revenue

driven through our clients’ digital products

$100m+

annual revenue

driven through our clients’ digital products

5+ years

client partnerships

drive over 70% of our revenue

5+ years

client partnerships

drive over 70% of our revenue

Big Bus Tours

A faster native checkout, tested with real travellers

A faster native checkout, tested with real travellers

We replaced a legacy checkout with a native in-app flow, working in weekly sprints with the Big Bus team.

+64%

+64%

end-to-end conversion

+47%

+47%

more users reaching checkout

3x

3x

higher ticket extension conversion

QUANTUM BASE digital product designed by Pixeltree
QUANTUM BASE digital product designed by Pixeltree
Quantum Base

From prototype to IPO

Design sprints turned complex authentication technology into a product people could use, helping secure a global partner trial.

+92%

+92%

successful first-time scans

0%

0%

false negatives

IPO

IPO

London Stock Exchange

YAKULT digital product designed by Pixeltree
Yakult

Launching Yakult Vitals into a clear digital ecosystem

“Working with your team has genuinely spoiled us when it comes to other agencies. You’ve set a new standard for what a great agency partnership should feel like.”

Justin Levitt

Justin Levitt, Product Owner, Yakult Europe

What we do

UX/UI design, from the first question to the finished product

Research and insight

Interviews, usability testing and behavioural analysis, so you know what people do, why they do it and where the experience falls short.

UX strategy and service design

Journey mapping, information architecture and content design, so you shape a clearer product before committing budget to build it.

Product and interface design

UX and UI for websites, apps and platforms, with design systems, so your experience is easier to use and easier for your team to scale.

Prototyping and testing

Working prototypes tested with real users, so decisions rest on evidence rather than the loudest opinion in the room.

Optimisation and experimentation

A/B testing and performance analysis, so you keep improving after launch instead of waiting for the next big redesign.

Design that gets built

Our data and technology specialists sit in the same team, so designs are checked for what works in production, not just on screen.

Research and insight

Interviews, usability testing and behavioural analysis, so you know what people do, why they do it and where the experience falls short.

UX strategy and service design

Journey mapping, information architecture and content design, so you shape a clearer product before committing budget to build it.

Product and interface design

UX and UI for websites, apps and platforms, with design systems, so your experience is easier to use and easier for your team to scale.

Prototyping and testing

Working prototypes tested with real users, so decisions rest on evidence rather than the loudest opinion in the room.

Optimisation and experimentation

A/B testing and performance analysis, so you keep improving after launch instead of waiting for the next big redesign.

Design that gets built

Our data and technology specialists sit in the same team, so designs are checked for what works in production, not just on screen.

Ways to start

Start small. Stay because it works.

After your Opportunity Review, there are two ways to work with us. Whichever you choose, you work directly with senior experts.

Small, focused projects

Start small, prove the value, scale when you’re ready.

Good for a defined outcome, like a UX audit, research into a drop-off, or prototyping and testing an idea before you build it.

Small, focused projects

Start small, prove the value, scale when you’re ready.

Good for a defined outcome, like a UX audit, research into a drop-off, or prototyping and testing an idea before you build it.

Ongoing partnership

A dedicated senior team, ready when you need them.

We can lead the thinking while your team builds, or work hands-on alongside your designers and developers. The way we work fits around you.

Ongoing partnership

A dedicated senior team, ready when you need them.

We can lead the thinking while your team builds, or work hands-on alongside your designers and developers. The way we work fits around you.

Partnerships of 5+ years drive over 70% of our revenue. Clients stay because it works, not because of a long contract.

In their words

What our clients say

“Everyone else came across as very corporate, answering a pitch. Pixeltree felt authentic and passionate. Matt asked questions nobody else asked, and they were the only ones who didn’t try to upsell.”

Stuart Elliot, University of Brighton

“Their approach was more thought through than anything else we’d seen. Nobody else had broken it down like that.”

Rachael Stocks, NRLA

“Love the process you guys follow! I dipped into a couple of the user testing sessions and even in those short bursts, heard feedback which gave so much food for thought.”

Hugo Harding, VP E-commerce and CRM, Big Bus Tours

“The site’s easier to navigate, and has successfully integrated new features whilst being visually impressive. 91% of members found the site easier to use and easier to navigate.”

Esrin Graham, Marketing Manager, International Cotton Association

Dan Pala, Commercial Director

Dan Pala — Commercial Director

Dan has 15+ years in digital. He built and sold his own agency, then helped grow two more, working with enterprise brands. His strength is seeing how marketing, sales, delivery and strategy connect, and asking the questions that uncover the real problem. The first problem is rarely the actual one.

Why we listen first

Your first call is with Dan, and it’s about your business, not our pitch

Your business has its own situation. A proposal written after one call is mostly guesswork, and you’d get what everyone else gets. We’d rather understand yours properly and build the right plan for you.

The team

The people you’ll actually work with

Over 50 years’ senior experience across design, data and technology. No juniors learning on your budget.

Matt Smith

Managing Partner

Amanda Adey

Senior Designer

Isabel Reynolds

Client Partner

Jack

AI Prototyping

The Opportunity Review

A clear plan for your business in about two weeks

Three short calls, about two hours of your time. You’ll come away knowing what’s holding your experience back, where to focus first and what it would take. Between calls, we do the homework.

Talk through your situation and check we’re a good fit. Not a fit? We’ll say so.

Dan brings in the expert who fits your challenge, to dig into the detail.

What we found, where to focus first, and what we’d recommend, shaped with you.

In writing, only when we’re both confident it’s the right plan.

What you get

01

A review of your current approach.
What’s working, what isn’t, and why.

02

Where to focus first.
The priorities most likely to move your numbers.

03

An approach built for you.
Not a standard proposal.

04

An honest answer on fit.
If we can’t add real value, we’ll tell you early.

What to expect on your first call

We’ll ask about your goals, your users, what you’ve tried so far and what’s getting in the way. No preparation needed. If it matters to your business, it deserves proper attention.

Questions teams ask us

Book your Opportunity Review

Start with a 30-minute call with Dan

Pick a time that suits you. We’ll talk about your situation, and if we’re a good fit, bring in the right specialist next.

  • Free, with no obligation

  • Senior people from the first call

  • A fixed price in writing before anything starts

  • Based at One St Peter’s Square, Manchester. Meet in person or online

Not ready to talk yet? See how we helped Big Bus Tours lift end-to-end conversion by 64%.

Trusted by teams like

Yakult
Hargreaves Lansdown
Drop us a line

Share a few details and we’ll respond within one working day.

Free. No obligation. No pitch, no pressure.

Pixeltree Media Ltd is registered in England & Wales.

Company No. 08231379. VAT No. GB215484022.

Registered office: One St Peter’s Square, Manchester, M2 3DE, United Kingdom.

© 2026 Pixeltree. All rights reserved.

Pixeltree Media Ltd is registered in England & Wales.

Company No. 08231379. VAT No. GB215484022.

Registered office: One St Peter’s Square, Manchester, M2 3DE, United Kingdom.

© 2026 Pixeltree. All rights reserved.